Privacy Policy
At KiviCare, your clinic's data and patient privacy aren't just legal requirements-they're the foundation of the trust we build with you.
Introduction
This Privacy Policy is brought by Iqonic Design. Iqonic Design is the sole owner of a number of demo websites containing previews of WordPress website themes and specialized healthcare solutions like KiviCare. This Privacy Policy shall apply to all Iqonic Design sites where this Privacy Policy is featured.
This Policy describes how Iqonic Design collects, uses, shares, and secures the personal information you provide when purchasing our Foundation or Growth plans. We are committed to protecting your privacy and ensuring you have a clear understanding of how your data is handled.
Information We Collect
We collect only the essential information needed to build your professional digital presence and manage your clinic effectively.
Personal Identifiers
Name, email address, and country of residence.
Business Information
Clinic name, services, and team details.
Payment Details
Billing info for one-time plan fees.
Support Data
Queries sent via priority support tags.
Use of Information
Service Delivery
Fulfilling your Foundation or Growth plan commitments (SSL, Domain, EHR setup).
Safety & Security
Verifying accounts, combating spam, and maintaining platform integrity.
R&D
Conducting surveys to troubleshoot and improve our healthcare features.
Legal & Compliance
Sending policy updates and responding to legal documentation as required.
Third-Party Services
To offer premium features like automated WhatsApp notifications and Google My Business integration, we work with secure third-party partners. Your data is shared only to facilitate these specific services and is never sold for external marketing use.
Data Ownership & Control
Total Ownership
Any data you capture-patient records, appointment history, or clinical photos-is wholly owned by you. We provide the infrastructure; you own the assets.
Right to Portability
You are free to take your data and leave at any time. We don't believe in digital lock-ins or holding your business data hostage.
Questions? Reach out.
We're here to explain how privacy works or resolve any issues you have with our transparency policies.
Last updated: April 2024